1. Introduction
Frankfurt Expat Hub ("we," "our," or "us") respects your privacy and is committed to protecting the personal data we receive from you. This policy explains what information we collect on frankfurtexpatservices.com, why we collect it, and how we keep it secure.
2. Information We Collect
Personal information you volunteer:
- Name and email address when you subscribe to our newsletter.
- Business details when you request a directory listing.
- Any information included when you submit a contact form.
Non-personal information collected automatically:
- Browser type, device information, and operating system.
- Pages visited, time on site, and referring URLs.
- Aggregated analytics that help us improve our tools.
3. How We Use Your Information
- To deliver and maintain our free tools and service directory.
- To respond to enquiries, support requests, and listing applications.
- To send newsletters and product updates when you opt in.
- To analyse site usage and build new features that serve the community.
- To meet legal or regulatory obligations.
4. Data Sharing & Disclosure
We do not sell your personal information. We share data only when necessary:
- Service providers: Trusted partners who deliver analytics, email campaigns, or hosting on our behalf.
- Legal obligations: When required to comply with the law or protect our rights.
- Business transitions: In the event of a merger or acquisition, your data may transfer with the business.
5. Your Rights
Depending on your jurisdiction, you may request to access, update, or delete your personal data. You can also object to processing, request data portability, or withdraw consent at any time.
6. Data Security
We implement organisational and technical safeguards designed to protect your information from unauthorised access, alteration, disclosure, or destruction.
7. Policy Updates
We may update this Privacy Policy as we add new features or adjust our practices. Changes will be posted on this page with an updated date so you can stay informed.
8. Contact Us
Questions about this policy or your data rights? Email us at privacy@frankfurtexpatservices.com.